In order to manage your Alerts, you will first need to set your notification preferences. You can select web, email, or SMS (text/mobile) notifications. If you select email or SMS, you will need to enter your desired email address and/or your cell phone number (including the country code). Once you’ve entered your email and/or cell phone number, the system will send you an email or text message for you to confirm your credentials.
Important: To ensure you receive SMS text alerts, please add these two numbers to your phone's contact list: 334-697-8293 and 361-733-3777.
To ensure you receive email alerts, please add this email address to your email contact list: customerservice@exct.stansberryresearch.com. Please check your spam folder if you have not received email alerts.
![](https://static.helpjuice.com/helpjuice_production/uploads/upload/image/18423/3976363/1713202321600-image20240415-7867-z1w3b5.png)
Once your notification preferences are set, you can create or manage your alerts. Click “Create Alert” and select the alert type to get started.
We offer the following alert types:
Publication Alert: Our Publication Alerts allow you to select which publications you want to receive an email or SMS message. These notifications will alert you as soon as the new article is available, and it will include a link to the article so you can easily and quickly access your new recommendations.
Buy/Sell Recommendation Alert: Our Buy/Sell Recommendation alerts send you the exact recommendation the moment it is published. These alerts will tell you the publication name and advice to buy, sell, or hold a position. Much like the Publication alerts, a link to the article is available. Buy/Sell Alerts will read: “New recommendation from [Publication Name]” followed by the advice.
Price: Our Price alerts help keep you on top of your investments or even stocks you’re watching. These completely customizable alerts let you pick a company and a specific price (above or below the current value of the stock). Simply enter your desired price, and when the company hits that price, you’ll receive your alert.
Sale Limit: The Sale Limit alert notifies you when the security you specified reaches the price you entered. This alert triggers when a security’s price goes above the specified trailing amount from its current price. To use this alert, enter a ticker symbol and your desired price. We support Sale Limits in dollar, percentage, or volatility format.
Trailing Stop Loss: Our Trailing Stop Loss alert triggers when a security’s price falls below the specified trailing amount. You can set a trailing stop based on dollar, percentage, or volatility. Many of our editors use trailing stops, and this alert is helpful if you’re following the recommendations.
Moving Average Crossover: The Moving Average Crossover alert triggers when one specific moving average crosses over another specific moving average. To use this alert, first choose your symbol and then your two moving averages. You can choose your moving average to be by day, week, or month.
Volume: The Volume alert sends you an alert when the volume target you specified is hit. Simply add in your ticker symbol and desired volume. Once the company’s volume reaches that value, you will be notified.
![](https://static.helpjuice.com/helpjuice_production/uploads/upload/image/18423/3976399/1713202321582-image20240415-53-fc3zfi.png)